How can I get back my password?

1. Make sure that the "motion detection" is turned on. interface, "motion detection" recording, and "upload recording" switches are all on. (删)Then walk back and forth in front of the camera to trigger motion detection. Lastly check if there is new data generated in the cloud storage.
2. If there is still no new cloud storage video data generated, it is recommended to restart the camera after power off. Then continue to walk back and forth in front of the camera to trigger motion detection and check if there is new data generated in the cloud storage.
3. If there is still no new cloud storage video data generated, contact us with the camera id and other information. with these information, we will help you figure out this problem.

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