I can't watch the recording video on cloud storage.

For MIPC Users

  1. Please tap "Settings" which is at the upper right corner of the live video, then tap "Record", and turn on "event recording".
  2. Turn on "upload record" in the cloud storage settings.


For CloudEdge User

  1. On the camera's APP preview video page, select "History" or "Cloud", then select "Calendar" and "Alert", select the date and recording time point/drag the time axis. You can play the video.
  2. Click the play button on the left side of the alarm picture to jump to the corresponding video.
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